Refund policy

WY Hospitality Management Group provides hospitality and property management consultation services. Because our offerings are service-based rather than physical products, the following policy applies in place of a traditional product return policy:

Consultation Services
All consultation services are billed based on the scope of work agreed upon at the time of booking. Once a consultation session has been delivered, it is considered fulfilled and is non-refundable.

Cancellations
Clients may cancel or reschedule a scheduled consultation with at least 24 hours' notice at no charge. Cancellations made with less notice may be subject to a cancellation fee of 25% of the service cost.

Refunds
Refunds are considered on a case-by-case basis only in the event that services were not delivered as agreed upon. To request a refund, please contact us at Yusuf@wyhospitalitymanagement.com within 7 days of the service date with details of your concern.

Digital or Downloadable Materials
If any digital materials, guides, or resources are provided as part of a service package, these are non-refundable once delivered or accessed.

Contact Us
For questions about this policy or to discuss a specific situation, please reach out to us at Yusuf@wyhospitalitymanagement.com or (763) 331-2659.